Festive Holiday Last Order Dates 2020 Delivery and Returns

11 Dec 2020

Festive Holiday Returns Policy


We've extended our returns policy for Christmas. Online purchases made between Sunday 1st November 2020 and Sunday 20th December 2020 may be returned for a refund or exchange up until Thursday 8th January 2021, providing they are in an original resalable condition. For orders placed after Sunday 20th December 2020, the normal 28 day returns policy applies.

Returns will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

After Thursday 8th January 2021 we reserve the right to return the product(s) back to you and refuse the refund/exchange request. If you've received Pretty Green product(s) as a gift; you will need to send the item(s) back with the returns note or with the original purchasing details, we'd recommend getting in touch with the person who made the purchase if these cannot be provided.

Please see our full returns policy in the FAQs.

Last Festive Delivery Dates

To get your order in time for 25th December 2020 you should choose Express Delivery before 12pm GMT if ordering on the date below. Ordering by this date should give our couriers ample time for delivery but we cannot guarantee delivery due to unforeseen circumstances (e.g. adverse weather). Free UK standard shipping is available on orders over £80.


Express Delivery (12pm GMT Cut-off)

  Order by 12pm GMT Carrier
UK Wednesday 23rd December DPD
Europe Thursday 17th December DHL
Rest of World Sunday 13th December DHL


Standard Delivery (12pm GMT Cut-off)

  Order by 12pm GMT Carrier
UK Wednesday 16th December Royal Mail

To calculate delivery cost please see here.

Please note: Although accurate at time of publishing, it is possible the above dates could change.