Careers

List of vacancies at Pretty Green. Please email careers@prettygreen.com to apply.



Head Office

IT Systems Administrator

Regional Staff

Assistant Store Manager - Edinburgh – Full time 40 hours
Sales Associate - Metro Center (House of Fraser) - Full time 40 hours


IT Systems Administrator


Key Accountabilities:

The role is to provide network administration/maintenance and IT support for all levels of the organisation. This is a hands-on technical infrastructure support position across the 3 UK office sites and nationwide store portfolio. Within this the key responsibilities are as follows:

  • Maintain the companies Windows Server environment, servers and computers
  • Maintain the companies site VPN’s
  • Maintain the business cloud servers
  • Provide windows desktop 1 st and 2 nd line support
  • Purchase and implement new hardware for new staff and part of the hardware replacement program
  • Ensure the business backup program is implemented effectively
  • Troubleshoot and resolve hardware and software issue when they arise.
  • Maintain the company’s communication systems
  • Undertake project work as and when required by the business
  • Implement and maintain store technology including liaising with the EPOS vendor
  • Good knowledge of Microsoft Desktop products
  • Travel between sites required
  • Maintain business communications
  • Use and support of in house systems for back office and stores

Competencies & Skills:
Essential
  • IT education background – degree level preferred or MCSE
  • Competent with MS server technologies and Active Directory
  • Knowledge of VPNs, multi-site networking and layer 3 switching.
  • Knowledge / experience of cloud based computing
  • Ability to prioritise workload and work to deadlines
  • Strong attention to detail
  • Good communication skills
  • Ability to work alone and as part of a team

To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.





Assistant Store Manager

Key Accountabilities:

The Assistant Store Manager is required at all times to lead by example when dealing with customer and sales. Therefore they must perform to an excellent standard, all roles detailed in the Sales Assistant’s job description.

Assistant Store Managers must ensure a quality of customer service, productivity and health and safety are met. All issues in these areas are to be resolved in a responsible and efficient manner to create a safe store environment for staff and customers, escalating to the Store Manager where necessary. When left in charge of the store, the Assistant Store Manager must:

  • Tour the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues. Ensure the shop is organised and runs effectively. Visual merchandising must be maintained.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Manage and motivate the team to increase sales and ensure efficiency. Ensure each sales assistant is informed on targets, new initiatives and product knowledge.
  • Use information technology to record sales figures and information on the day’s trade.
  • Help to maintain an accurate stock system reporting any differences to the relevant departments and the Store Manager. This includes deliveries, transfers and anything else that relates to stock accuracy.
  • Respond to customer complaints and comments including dealing with return/exchanges and discounts in accordance to store policy or that approved by the Area Manager.
  • Report to the Store Manager on any stock or staffing issues and making sure he/she is informed of any reoccurring incidences
  • Perform general managerial tasks such as completing any reports and responding to / actioning any emails. Records must be maintained of faulty items, customer orders, end of day sheets and daily sheets
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Undertake banking daily, ensuring this is done accurately and any variances in payment are accounted for
  • Attending staff meetings and ensuring that you have valid input along with the store manager
  • Helping the manager to organise any special in-store promotions, displays and events, picking up on anything necessary on their days off and working any events with them

Competencies & Skills:
  • Positive, enthusiastic, can-do attitude
  • Strong team leader
  • Ability to influence and lead by example
  • Excellent communication skills
  • Highly organised
  • Strong brand and commercial awareness
  • Previous experience in similar role

To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.





Retail Sales Associate

Open Positions
  • Sales Associate - London, Oxford Street (House of Fraser) - Full time 40 hours
  • Sales Associate - London, Oxford Street (House of Fraser) - Part time 16 hours
Key Accountabilities:

As part of an enthusiastic team with genuine passion and interest for the brand, the general role of a Retail Sales Assistant is to achieve maximum sales though the delivery of the highest quality customer service and product knowledge.

Retail Sales Assistants at Pretty Green are required at all times to:

  • Greet every customer and ascertain what each customer wants or needs.
  • Demonstrate product knowledge by informing customers of the features and benefits the products possess.
  • Meet customer enquiries with appropriate and positive natured answers regarding the store and its merchandise. Thereby maintaining knowledge of current sales and promotions, policies regarding payment/exchanges, and security practices
  • Deal with customer complaints and queries with good nature and escalate where necessary and appropriate
  • Recommend, select and help locate or obtain merchandise based on customer needs and desires; offering a suitable alternative if necessary. Further process customer needs by willingly placing customer orders or call other stores to find desired item/s
  • Complete all tasks set by store manager thoroughly and efficiently and undertake any other duties reasonably requested by your line manager
  • Lead by example in all areas of the role whilst in store and out of store
  • Maintain store standards including stocking, replenishing and cleaning sales areas and reflecting these standards in staff areas
  • Compute sales prices, total purchases and receive and process cash, voucher or credit payment. This is to be done accurately and precisely with the invoice matching merchandise sold and payment taken. Purchases must be wrapped/bagged in a neat fashion to ensure customer has a total retail experience
  • Recognize and monitor security risks and thefts, and know how to prevent or handle these situations, escalating to management as and when necessary
  • Maintain essential regular punctuality and ensure all shifts for the next week are taken note of. Sales assistants must be ready to work prior to their allocated start time
  • Ensure at least one item of Pretty Green clothing is visibly worn throughout the shift. Other clothing is to be clean and presentable, in line with the company uniform policy
  • Attend staff meetings when requested
  • At the end of day to stay until all customers have exited the store and the shop is left in a tidy manner

  • Competencies & Skills:
  • Basic education required to include English and mathematics
  • Knowledge and understanding of customer service principles and processes
  • Knowledge and understanding of sales principles
  • Experience in a retail, customer service or sales environment
  • Good communication skills
  • Ability to persuade and influence
  • Customer service orientation
  • High levels of patience and integrity
  • Ability to adapt to change and use initiative
  • High levels of energy

  • To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.


    Store Supervisor

    Key Accountabilities:

    As part of an enthusiastic team with genuine passion and interest for the brand, the general role of a Store Supervisor is to ensure the high quality of customer service, productivity and health & safety standards are met and adhered to at all times and escalated to the Store Manager when necessary. When left in charge of the store, Store Supervisors at Pretty Green must:

    • Deal with customer complaints and queries with good nature and escalate where necessary and appropriate
    • Carry out all duties of a Sales Associate to a high standard
    • Lead by example in all areas of the role whilst in store and out of store
    • Tour the sales floor regularly to identify and resolve urgent issues
    • Ensure the shop is organised and runs effectively
    • Manage and motivate the team to increase sales and ensure efficiency
    • Ensure each Sales Associate is informed of sales targets, new initiatives and product knowledge
    • Maintain store standards including stocking, replenishing and cleaning sales areas and reflecting these standards in staff areas
    • Recognize and monitor security risks and thefts, and know how to prevent or handle these situations, escalating to management as and when necessary
    • Help to maintain an accurate stock system, reporting any differences to the relevant departments and store management
    • Report to the Store Manager of any stock or staffing issues (ad hoc or recurring)
    • Perform general managerial tasks as and when required by management
    • Undertake daily banking and opening / closing of cash registers as required.
    • Ensure at least one item of Pretty Green clothing is visibly worn throughout the shift. Other clothing is to be clean and presentable, in line with the company uniform policy

    Competencies & Skills:
    • Knowledge and understanding of customer service principles and processes
    • Experience in a retail, customer service or sales environment
    • Ability to motivate and lead a team
    • Good communication skills
    • Ability to persuade and influence
    • High levels of patience and integrity
    • Ability to adapt to change and use initiative
    • High levels of energy

    To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.