Careers

List of vacancies at Pretty Green. Please email careers@prettygreen.com to apply.



Head Office

Junior Buyer (Maternity cover)

Regional Staff

Store Manager - Liverpool
Store Manager - Newcastle
Store Manager - Brighton
Concession Manager - Exeter, House of Fraser
Assistant Store Manager - Edinburgh – Full time 40 hours
Assistant Store Manager - Liverpool – Full time 40 hours



Junior Buyer (Maternity cover)


Key Accountabilities:

To work with all necessary departments to deliver or exceed the business expectations of revenue and profitability by selecting, developing and delivering a high quality product range in line with the company strategy and critical path.


Product Development:
  • Manage production process from SMS ordering & manage necessary aspects of critical path through to on time delivery for all channels
  • Work closely with Merchandising and Design to select seasonal ranges in line with company strategy whilst considering relevant seasonal sales history
  • Monitor product development of all ranges through all stages to meet selection and launch requirements
  • Attend fit meetings and work with Production Technologist to ensure continuity across the range and seasons. Have input on block reviews and development through market awareness
  • Manage SMS cost versus budget, flagging any concerns and suggesting solutions
  • Ensure all correct samples are handed over to showroom, photography & Content teams in line with critical path dates
  • Work with Merchandising, Design and Technologists to develop upcoming seasonal strategy based on previous season’s lessons learnt
  • Identify potential new on-brand product areas and bring to market in agreed timeframe

Sourcing:
  • Develop robust supplier strategy; developing working relati
  • onships with manufacturers & managing levels of business – monitoring the induction process for new suppliers and implementing & actioning exit strategies where necessary
  • Identifying gaps in the current supply base and finding new suppliers / territories to bridge these gaps
  • Working with relevant departments to refine / develop supplier manual inline with changing business requirements
  • Work with design to identify the right supplier for each product and see development through to completion at the right price. Taking into consideration the strategic benefits of long versus short lead-time suppliers
  • Negotiate prices on both a fully-factored and CMT basis & meet target margins for all channels
  • Negotiate discounts on POs due to late deliveries or other reasons
  • Understanding of duty & logistic issues such as consolidation of deliveries to obtain more competitive freight rates
  • Responsible for negotiating best possible payment terms with new and existing suppliers
  • Work with Content and Digital teams at start of critical path season to understand product requirements to support promotional activities through the season and develop product accordingly inline with seasonal budgets

Competencies & Skills:
Essential
  • Manage development of junior members of the team by providing relevant training and coaching where necessary
  • Work closely with all necessary departments throughout seasonal planning and development process
  • Possess strong communication and inter-personal skills
  • Demonstrate ability to prioritise a heavy and diverse work load as well as working to tight deadlines whilst maintaining a high level of accuracy and attention to detail

To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.




Store Manager


Key Accountabilities:

The Store Manager is responsible for ensuring the smooth and efficient running of their designated store(s) in line with business objectives and guidelines whilst ensuring a happy, motivated and effective team. Within this the key responsibilities are as follows:

  • Plan, organize and set objectives to surpass all financial and KPI targets, with structured monitoring and performance management.
  • Review KPIs such as traffic, conversion, UPT, ATV and category sales on a weekly basis to formulate action plans to maximize both over and under performance.
  • Ensure that visual standards and environment of the store are at the highest standard at all times and inline with company guidelines
  • Work with the events team to plan in local events and marketing in order to drive sales.
  • Act as a communication gateway between Area Manager and the store team.
  • Implement and monitor regular store audits with clear action plans to relay to your Area Manager and team.
  • Lead by example when dealing with customers and sales; perform to an excellent standard all roles detailed in the Sales Assistant’s job description
  • Ensure expected high levels quality of customer service, productivity and health and safety are met. Any issues in these areas are to be resolved in a responsible and efficient manner to create a safe store environment for staff and customers.
  • Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Manage and motivate their shop team to increase sales and ensure efficiency. Ensure each sales assistant is informed on performance, new initiatives and product knowledge and undertake staff training where appropriate.
  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development. Ensuring appropriate disciplinary actions are undertaken with staff incidences in accordance with the Pretty Green Disciplinary Procedure.
  • Use information technology to record sales figures, for data analysis and forward planning. Thereby analysing and interpreting trends to facilitate planning.
  • Analyse sales figures and forecast future sales volumes to maximise profits through managing stock levels. Key decisions must be made about stock control and orders are to be placed at appropriate times in accordance with these predictions.
  • Maintain an accurate stock system including conducting regular stock takes. Report any differences to the Area Manager.
  • Respond to customer complaints and comments including dealing with return/exchanges, discounts in accordance to store policy or that approved by the Area Manager.
  • Reporting to Area Manager any stock or staffing issues and making sure he/she is informed of reoccurring incidences. Regular contact is required so the Area Manager is up to date on shop performance, new initiatives, problems with product and other issues
  • Attending managers meetings and conduct store meetings.
  • Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market. Thereby maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
  • Perform general managerial tasks such as running reports, staff rotas and timesheets. Records must be maintained of faulty items, customer orders posted and end of day sheets.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Undertake banking daily, ensuring this is done accurately and any variances in payment are accounted for.

Competencies & Skills:
  • Positive, enthusiastic, can-do attitude
  • Strong team leader
  • Ability to influence and lead by example
  • Excellent communication skills
  • Highly organised
  • Strong brand and commercial awareness
  • Previous experience in similar role

To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.






Assistant Store Manager


Key Accountabilities:

The Assistant Store Manager is required at all times to lead by example when dealing with customer and sales. Therefore they must perform to an excellent standard, all roles detailed in the Sales Assistant’s job description.

Assistant Store Managers must ensure a quality of customer service, productivity and health and safety are met. All issues in these areas are to be resolved in a responsible and efficient manner to create a safe store environment for staff and customers, escalating to the Store Manager where necessary. When left in charge of the store, the Assistant Store Manager must:

  • Tour the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues. Ensure the shop is organised and runs effectively. Visual merchandising must be maintained.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Manage and motivate the team to increase sales and ensure efficiency. Ensure each sales assistant is informed on targets, new initiatives and product knowledge.
  • Use information technology to record sales figures and information on the day’s trade.
  • Help to maintain an accurate stock system reporting any differences to the relevant departments and the Store Manager. This includes deliveries, transfers and anything else that relates to stock accuracy.
  • Respond to customer complaints and comments including dealing with return/exchanges and discounts in accordance to store policy or that approved by the Area Manager.
  • Report to the Store Manager on any stock or staffing issues and making sure he/she is informed of any reoccurring incidences
  • Perform general managerial tasks such as completing any reports and responding to / actioning any emails. Records must be maintained of faulty items, customer orders, end of day sheets and daily sheets
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Undertake banking daily, ensuring this is done accurately and any variances in payment are accounted for
  • Attending staff meetings and ensuring that you have valid input along with the store manager
  • Helping the manager to organise any special in-store promotions, displays and events, picking up on anything necessary on their days off and working any events with them

Competencies & Skills:
  • Positive, enthusiastic, can-do attitude
  • Strong team leader
  • Ability to influence and lead by example
  • Excellent communication skills
  • Highly organised
  • Strong brand and commercial awareness
  • Previous experience in similar role

To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.






Retail Sales Associate


Key Accountabilities:

As part of an enthusiastic team with genuine passion and interest for the brand, the general role of a Retail Sales Assistant is to achieve maximum sales though the delivery of the highest quality customer service and product knowledge.

Retail Sales Assistants at Pretty Green are required at all times to:

  • Greet every customer and ascertain what each customer wants or needs.
  • Demonstrate product knowledge by informing customers of the features and benefits the products possess.
  • Meet customer enquiries with appropriate and positive natured answers regarding the store and its merchandise. Thereby maintaining knowledge of current sales and promotions, policies regarding payment/exchanges, and security practices
  • Deal with customer complaints and queries with good nature and escalate where necessary and appropriate
  • Recommend, select and help locate or obtain merchandise based on customer needs and desires; offering a suitable alternative if necessary. Further process customer needs by willingly placing customer orders or call other stores to find desired item/s
  • Complete all tasks set by store manager thoroughly and efficiently and undertake any other duties reasonably requested by your line manager
  • Lead by example in all areas of the role whilst in store and out of store
  • Maintain store standards including stocking, replenishing and cleaning sales areas and reflecting these standards in staff areas
  • Compute sales prices, total purchases and receive and process cash, voucher or credit payment. This is to be done accurately and precisely with the invoice matching merchandise sold and payment taken. Purchases must be wrapped/bagged in a neat fashion to ensure customer has a total retail experience
  • Recognize and monitor security risks and thefts, and know how to prevent or handle these situations, escalating to management as and when necessary
  • Maintain essential regular punctuality and ensure all shifts for the next week are taken note of. Sales assistants must be ready to work prior to their allocated start time
  • Ensure at least one item of Pretty Green clothing is visibly worn throughout the shift. Other clothing is to be clean and presentable, in line with the company uniform policy
  • Attend staff meetings when requested
  • At the end of day to stay until all customers have exited the store and the shop is left in a tidy manner


  • Competencies & Skills:
  • Basic education required to include English and mathematics
  • Knowledge and understanding of customer service principles and processes
  • Knowledge and understanding of sales principles
  • Experience in a retail, customer service or sales environment
  • Good communication skills
  • Ability to persuade and influence
  • Customer service orientation
  • High levels of patience and integrity
  • Ability to adapt to change and use initiative
  • High levels of energy


  • To apply, please email careers@prettygreen.com, quoting the job name and location in the subject.